Last updated: June 2025
In these Terms and Conditions:
By accessing or using our Services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the Service.
These Terms constitute a legally binding agreement between you and the Company. You must be authorized to enter into this agreement on behalf of your business entity.
TRIDEMT provides a cloud-based Software-as-a-Service (SaaS) platform designed to:
Our Services are hosted on secure servers located within the European Union, ensuring compliance with EU data protection regulations.
Third-Party Financial Services: For payment processing and embedded finance capabilities, we utilize the services of Linkcy.io, a licensed embedded finance provider. Your use of financial features within our platform is also subject to Linkcy.io's terms and conditions.
To use our Services, you must:
You are responsible for:
We are committed to protecting your data in accordance with the GDPR and other applicable EU data protection laws. Our data processing activities are governed by:
For the purposes of GDPR:
All data is stored and processed within the European Union. We do not transfer Personal Data outside the EU without appropriate safeguards as required by GDPR.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
You may use our Services solely for legitimate business purposes in accordance with these Terms and applicable laws.
You shall not:
The Service and its original content, features, and functionality are and will remain the exclusive property of Tride Mediation Technologies Limited and its licensors. The Service is protected by copyright, trademark, and other laws of Malta and the European Union.
You retain all rights to the data you submit to our Services. By using our Services, you grant us a limited license to process your data solely for the purpose of providing the Services.
Any feedback, suggestions, or improvements you provide regarding our Services may be used by us without any obligation to compensate you.
You agree to pay all fees associated with your subscription plan. All fees are:
We accept payment via bank transfer, credit card, and other methods as specified. You authorize us to charge your selected payment method for all fees due.
If payment is not received within 30 days of the due date, we may suspend your access to the Services until payment is received.
We strive to maintain 99.9% uptime for our Services, excluding scheduled maintenance. However, we do not guarantee uninterrupted or error-free operation.
We will provide reasonable notice of scheduled maintenance that may affect Service availability.
Technical support is provided according to your subscription plan. Support requests should be submitted through our designated channels.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRIDE MEDIATION TECHNOLOGIES LIMITED BE LIABLE FOR:
The limitations above do not apply to liability arising from:
You agree to indemnify and hold harmless Tride Mediation Technologies Limited, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
You may terminate your account at any time by providing written notice to us at least 30 days before the end of your current subscription period.
We may terminate or suspend your account immediately, without prior notice, if:
Upon termination:
These Terms shall be governed by and construed in accordance with the laws of Malta and the European Union, without regard to conflict of law principles.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Malta.
Before initiating court proceedings, parties agree to attempt to resolve disputes through good faith negotiation. EU consumers may also use the EU Online Dispute Resolution platform.
We reserve the right to modify these Terms at any time. We will notify you of material changes at least 30 days before they take effect. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and the Company.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control.
For questions about these Terms and Conditions, please contact us at:
Tride Mediation Technologies Limited
Registration Number: C 112321
Malta, EU
Email: Contact us
Website: tride.mt
We partner with Linkcy.io as our embedded finance provider for:
By using our financial features, you acknowledge that:
As an engineering company and technology service provider, we may utilize various third-party infrastructure services to deliver our platform, all selected for their compliance with EU regulations and security standards.
You represent and warrant that your use of our Services complies with all applicable anti-money laundering laws and regulations.
You agree to comply with all applicable export and re-export control laws and regulations, including the EU export control regulations.
You represent that neither you nor any of your users are subject to EU or international sanctions that would prohibit your use of our Services.